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Predefined and custom roles · Account or group-level access · Configurable permissions · Audit trail for access changes

Create roles that reflect real responsibilities.

Use a predefined role or create a custom role around the way your organisation works.

Predefined roles

Start with roles such as Accountant, Auditor or Director.

Custom roles

Create a role for a particular responsibility and select the permissions it includes.

Account-specific access

Apply the role only to the account the user needs to work with.

Group-level access

Apply the role to all DigiDoe accounts held within your corporate group.

Control what each role can see and do.

Account access and information

Choose which accounts a user can access and whether they can view balances, transactions and account information.

Payments and beneficiaries

Control whether a role can view payment history, create payment drafts, approve or execute payments, and manage beneficiaries.

FX

Control whether a role can view or execute eligible currency conversions.

User administration

Reserve invitations, user management and role management for authorised administrators of your business accounts.

Invite users through a controlled onboarding process.

  1. 01

    Invite the user

    An administrator enters the user’s name, email address and mobile number.

  2. 02

    Verify the user

    The invited user creates secure login credentials, sets up multi-factor authentication and completes the required identity verification.

  3. 03

    DigiDoe review

    DigiDoe completes the required compliance review before account access is activated.

  4. 04

    Assign access

    After approval, the user starts with read-only access until an administrator assigns the appropriate role and permissions.

Keep access aligned as responsibilities change.

Review each user’s status, assigned role and account access from the DigiDoe web portal or mobile app. Revoke access, change a role, deactivate or reactivate access to a specific account, or remove a user from that account.

Multiple accounts

A user can belong to more than one account and can have a different role and status for each. Deactivating access to one account does not automatically remove active access to another account.

Audit trail

DigiDoe records invitations and changes to roles, permissions and account access, including who made the change and when.

Permissions and payment approvals are different controls.

A user must have permission to perform an action, and the payment must still follow the approval workflow configured for the account.

User roles and permissions

Determine which accounts and functions a user may access.

Payment approval workflows

Determine how a payment must be authorised, including the approval levels and value thresholds that apply.

Explore payment approval workflows

How we’re authorised and certified

FCA-authorised EMI

Authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution, not a bank.

FRN 901043 · verify on the FCA register ↗

Funds safeguarded

Relevant funds are safeguarded in accordance with the Electronic Money Regulations and held separately from our own funds.

Safeguarding partners named on request.

Independently audited

Safeguarding arrangements are independently audited.

Independent auditor, named on request.

ISO 27001

Certified information-security management protecting client data and systems, certified by the British Assessment Bureau.

ISO 22301

Certified business-continuity management so the service stays resilient, certified by the British Assessment Bureau.

Purpose-built technology

Proprietary infrastructure built in-house, with no third-party data exposure.

How relevant funds are safeguarded

Payments are screened against sanctions and financial-crime controls, and transactions are monitored. These controls reduce risk; they do not remove it.

Ready to give every user the right access?

Create roles, invite users and control access at account or corporate-group level, with a clear audit trail of access changes.