Controls designed to identify, assess and respond to financial-crime and fraud risks.H1 replaced. Original claim banned, no approved wording exists. MLRO ruling required before this placeholder ships
For businesses that need fraud and financial-crime controls built to keep pace with how threats move across payment rails. Monitoring, screening and human escalation are set out below.sub-line derived, needs MLRO
DigiDoe is an Electronic Money Institution, not a bank. E-money is not protected by the FSCS.
Three controls, run in-house.heading form derived, needs MLRO
Understand the counterparty
KYB designed to assess documented multi-layer ownership structures, subject to risk appetite and onboarding requirements.
Watch the movement
Supported by DigiDoe’s in-house compliance team and financial-crime controls. Our fraud-monitoring and authentication controls are designed to help detect suspicious activity and protect access to customer accounts.
Act with people
When something needs judgement, a person exercises it. Escalations reach humans who can act. Supported by in-house compliance controls designed to assess payment activity efficiently and respond to applicable AML, sanctions and fraud risks.
What you’ll see day to day.
Checks you can see
A payment may occasionally pause for verification. We aim to explain why and what is needed to continue.Blocked . pause/communication process unconfirmed, no product note, no guaranteed SLA implied
TransparencyAccount and transaction records.heading form derived, needs MLRO
Export available account and transaction activity to support your reporting and record-keeping.
EvidenceWhat we ask of you
Verify changed payee details on a channel you already trust, and treat urgency as a signal.absolute claim removed, no approved wording exists
Your partFCA-authorised, ISO-certified, relevant funds safeguarded.
Stated once, here, with the limits included.
Authorised by the Financial Conduct Authority. DigiDoe is not a bank. Check the Register, or read the guidance on using payment service providers.
Certified for information security and for business continuity by British Assessment Bureau, a UKAS-accredited certification body.
Relevant funds are safeguarded in accordance with applicable regulatory requirements and are not protected by the FSCS.
How relevant funds are safeguarded
Payments are screened against sanctions and financial-crime controls, and transactions are monitored. These controls reduce risk; they do not remove it.
